Giving Physical Therapy Providers Their Time Back
Spinal Haven App
Custom Application / Patient Engagement / Provider Workflow
Every new patient meant more exercise homework for Elizabeth to send and manage. We built one experience where she can assign exercises and patients can follow their plan between appointments.
Client application for Spinal Haven Physical Therapy. The image shows a sample provider dashboard.
The business challenge
An appointment might end at the clinic, but the work continued at home for the patient and often after hours for Elizabeth. Distributing exercises, answering follow-up questions, and keeping track of each plan added repetitive work as her practice grew.
Our strategic approach
We mapped both sides of the handoff. Elizabeth needed to assign and manage exercises during her workflow. Patients needed a simple way to find their instructions and stay engaged between appointments. We designed a separate view for each role around the same care plan.
What we built
The app brings exercise assignments, instructions, completion tracking, journaling, and questions into one place. Providers can manage assignments and see progress. Patients can return to their plan between visits. The workflow was designed to sit alongside Jane, where the practice keeps clinical records.
The experience in practice
- Provider assigns exercises
- Patient follows the plan
- Patient records completion
- Provider sees progress
The in-app guide explains assignments, appointments and the demo session.
Value for Elizabeth
The central benefit is time freedom. Reducing repetitive homework administration gives Elizabeth more room to focus on treatment, take on patients, or step away from work. She reported spending less time on after-hours follow-up.
Value for patients
Patients can see what was assigned, refer back to the instructions, and record progress in one place. That gives them a clearer way to continue the work they started in the appointment.
What makes it different
The handoff stays connected. Provider permissions, individual assignments, patient completion, and provider visibility all support the ongoing relationship between Elizabeth and the people she treats.
The transformation
Spinal Haven has a repeatable way to support patients between visits. The business goal is to expand capacity without homework administration growing in proportion to the practice.
Additional project assets
